Shipping policy

Delivery times are estimates and may vary due to customs, weather, or carrier delays.

Order Tracking:
Once your order ships, you will receive a tracking number via email. Use it to track your package.

Shipping Costs:
Shipping fees are calculated at checkout. Some orders may qualify for free shipping promotions; check product pages for details.

Lost or Damaged Packages:
If your package is lost or arrives damaged, contact us immediately at hunzlariaz94@gmail.com. We will assist with a replacement or refund as appropriate.

Returns & Exchanges:
For returns, send items to:

EPROLO US Warehouse
1042 N. Elston Ave,
Chicago, IL 60642, USA

• Items must be returned in original, unused condition.
• Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
• Refunds are issued after we receive and inspect returned items.

Contact Us:
For any shipping questions, email us at hunzlariaz94@gmail.com.